16 November 2014
After having ordered the paper from a competitor (wsyfair) on the Tuesday at approx £1 cheaper per roll which they assured me would be delivered in time for my decorator coming the following Monday they called me on the Thursday to day they were out of stock... After an initial panic I looked on line and found gowallpaper stocked the product do I thought I would call them to see if I could get it on time.
Andrew answered my call in a very chirpy positive manner which made me feel more positive straight away. I explained the situation. Andrew asked which product it was, I described it and he know the code off the top if his head which I thought was great. I needed 17 rolls so Andrew went to check the stock if which he only had 13 rolls. He still advised that I should order online and pick up Saturday delivery and assured me that the full order would be with me, and it certainly was! In all I was very impressed with the service I received and was happy to pay the extra for the paper