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Free standard delivery on orders over £99*

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BRANDS Rasch Kids N Teens Wallpaper Collection

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United Kingdom

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Help Centre
Contact Us
0161 724 9085

Support Available

Monday – Friday 10am – 4pm
Saturday/Sundays – Closed
Bank Holidays – Closed

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Most of our customers want to know

How do I submit a return?

If you need to return an item please see our return form Submit a return.

I have missed my delivery?

Click on the following link https://www.parcelforce.com/redelivery#/

Below is a step-by-step on how to:

Do you have your tracking number? Click YES

Tracking Number: - This can be found on your dispatch email

Post Code: – This is the Delivery Postcode

Date on Card: This is the dispatch email date

Once filled in Click - NEXT TO RE DELIVERY OPTIONS

First option – Same delivery address

Second Option – New Delivery address (there may be a charge for this)

Third Option – Depot Pick Up

Fourth Option – Post Office Pick Up

How do I track my order?

A: You can track your order here Track my order

What are your delivery options?

Please see the product pages for Dispatched times
For next-day delivery (if available) orders must be placed before 2 pm
Free postage is only available on Standard Delivery for orders of £99 & over (UK Mainland Only)
We only despatch Monday – Friday excludes weekends and bank Holidays
We may send products out from multiple locations, but if they arrive separately you won't incur additional delivery charges

Prices & Postcodes

Click & Collect

The address for collection is Genesis House, Stopes Road, Little Lever, Bolton BL3 1NP
Free

Next Day - UK Mainland Only

Delivered between 8 am and 5 pm
£7.99

Standard - UK Mainland Only

Delivered between 8 am and 5 pm
£5.99 for orders under £99
Free Delivery on orders over £99

Saturday - UK Mainland Only

Currently not available
Delivered between 8 am and 5 pm
£14.99

See all our delivery options here

I am not sure when my delivery date is?

Your expected delivery date is on your order confirmation “Due to Arrive by” This means your order will be delivered by this date, if there are any dispatch delays an email will be sent to advise.

Once dispatched an email will be sent followed by a tracking email from Parcelforce once scanned into the depot.

I have not received a order confirmation email?

We always send an order confirmation email please check your spam folder, Please Note if your email address is incorrect then no emails will be received.

How do I request the same wallpaper batch?

A: On your Initial order you will always get the same batch, if you need additional roll/s please use the following instructions

Click on the batch request box and enter the batch number required (please do not enter the product code).
Once you have entered the batch required, enter the number of rolls needed.
Then add to basket.
A pop-up will then ask if you would accept an alternative, click Yes or No (if No is selected a refund will be issued automatically if we don’t have the batch required).

Then go to the basket and you will see under the product code the batch requested (if this is not there then it has been done incorrectly, you will need to go back and follow the steps above).

Please Note: We are unable to advise on the batch you have received; this can be found on the roll label usually under the product code.

When I buy wallpaper will they be the same batch number?

A: Yes. We always send the same batch on each order, if you are trying to match an existing batch please see the question above. How to request the same batch.

To visit our help centre click here

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Search results for: 'Borders'

Click & Collect

Next Day - UK Mainland Only

Standard - UK Mainland Only

Saturday - UK Mainland Only